FrontDesk AI Office
AI-powered front-office infrastructure

Your Front Office.
Powered by AI.

FrontDesk AI Office answers calls, captures opportunities, communicates with customers and coordinates front-office workflows — so your business stays responsive even when your team is heads-down.

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Live front-office activity

Example
  1. Incoming call6:42 PM — after hours
  2. AI receptionist answersApproved business knowledge
  3. New lead capturedContact + request classified
  4. Follow-up scheduledPer your workflow rules
  5. Team notifiedAssigned to the right owner
  6. Customer updatedHistory recorded

Illustrative example of a configured workflow. Actual behavior depends on your setup.

The front office has changed

Customers don't wait. Most front offices still make them.

Phones ring during jobs. Inquiries arrive after hours. Notes live in three places. The result is the same everywhere: opportunities quietly disappear.

  • Missed calls
  • Lost leads
  • Slow responses
  • Disconnected systems
  • Manual follow-up
  • Unorganized customer information
  • Staff answering repetitive questions
  • Inconsistent intake
  • Opportunities falling through the cracks
  • Owners becoming the front desk themselves

FrontDesk AI Office gives businesses one intelligent front-office system — where the conversation, the record and the workflow are the same thing.

  1. Customer
  2. AI Receptionist
  3. Intelligent Intake
  4. FrontDesk AI Office
  5. Leads / Customers / Services / Communications
  6. Automated Workflows + Human Team
  7. Follow-Up / Completion / Reporting
Core platform

More than a CRM. More than a phone bot.

The AI receptionist is the front door. The workspace behind it is the operating system for your front office.

AI Receptionist

Answers incoming calls using your approved business information and workflows.

  • Answer common questions
  • Capture caller information
  • Route and escalate

Lead & Customer Management

One workspace for leads, customers, notes, statuses and activity history.

  • Contact history
  • Requests and services
  • Follow-ups

Communications

Email and SMS architecture for individual, scheduled and templated messaging.

  • Templates & campaigns
  • Communication history
  • Delivery tracking where supported

Call Management

Call records, caller details, summaries and request classification.

  • AI call intake
  • Follow-up actions
  • Human escalation

Follow-Up Automation

Keep opportunities from disappearing after the first interaction.

  • Scheduled sequences
  • Task and owner assignment
  • Status visibility

Service & Workflow Management

Intake, quote review, scheduling, assignment, completion and history.

  • Team assignment
  • Human approval points
  • Workflow visibility
See the full platformHow implementation works
Human + AI

AI when it helps. Humans when they matter.

FrontDesk AI is designed to augment your team, not remove human judgment. Sensitive actions stay human-controlled where appropriate.

Human escalation
Human review
Manual approval points
Configurable workflows
Business-defined rules
Activity auditability
Industries

One configurable platform. Many front offices.

The same system adapts to the way your industry takes in work — configured around your services, team and approved knowledge.

Professional Services

Designed to support firms where every missed inquiry is a potential engagement.

Home Services

Designed to support crews in the field who cannot answer a ringing phone.

Transportation & Concierge

Can be configured for reservation-style inquiries and dispatch coordination.

Hospitality

Designed to support guest inquiries that arrive at all hours.

Real Estate

Can be configured for high-volume buyer and seller inquiry capture.

Bakeries, Food & Local Retail

Designed to support custom order, retail and event inquiries during busy production hours.

View all industries
Websites

Your digital front door, connected to your front office

We design and build professional business websites as a standalone service — or bundle them with FrontDesk AI Office so every inquiry the site captures flows straight into configured intake, routing and follow-up.

Explore website services
Consulting

Decide what is actually worth automating

Consulting is a first-class service: front-office automation strategy, AI receptionist deployment, workflow design, CRM and communications operations, and website strategy. Scope and fees are confirmed by a person.

See consulting services
Packages

Buy the platform, the website, or both

Already have a website?

Connect it to your front office so inquiries become organized records.

Connect your front office

Need a website?

We can build the website and the front office together.

See Front Office Complete

Need something custom?

Talk through where AI and automation actually fit in your operation.

Talk to an AI consultant
Get started

Your next customer should never fall through the cracks.

Build a front office designed for the way modern customers communicate.

Explore FrontDesk AIAsk About Website + FrontDesk AI